Privacy Policy

Effective Date: 31st December 2025

Rathi Hospital values your trust. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our Website.

1. Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Medical enquiry details (submitted voluntarily)
• IP address, browser type, and device information
• Website usage data through cookies and analytics tools

We collect only what’s necessary. No creepy stuff.

2. How We Use Your Information

Your information may be used to:

• Respond to enquiries and appointment requests
• Provide healthcare-related communication
• Improve Website performance and user experience
• Maintain internal records
• Comply with legal or regulatory requirements

We use data to help you, not hunt you.

3. Medical Information

• Any medical or health-related information submitted through forms is treated as confidential.
• This information is used strictly for communication and care coordination.
• Online submission does not establish a doctor-patient relationship.

That relationship begins inside the clinic, not the browser.

4. Data Protection & Security

• We implement reasonable administrative and technical safeguards to protect your data.
• While we strive to protect your information, no online transmission is 100% secure.

We lock the doors. The internet still has windows.

5. Cookies & Analytics

• The Website may use cookies to improve functionality and analyze visitor behavior.
• Cookies do not collect personally identifiable medical data.
• You can disable cookies through your browser settings if you prefer.

Your choice. Always.

6. Third-Party Services

• We may use trusted third-party tools for analytics, hosting, or communication.
• These third parties are bound by confidentiality and data protection obligations.

No data is sold. Ever.

7. Data Sharing

We do not sell, rent, or trade your personal information.
Information may be shared only when:

• Required by law
• Necessary for medical or administrative purposes with consent
• Required to protect legal rights or safety

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data, subject to legal requirements

Transparency is not optional. It’s a responsibility.

9. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page. Continued use of the Website indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: